Comments on: Natwest Online: Password Rules Anna Debenham - Front End Developer Thu, 15 Jul 2010 10:15:36 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: Anna Debenham http://maban.co.uk/42#comment-4742 Anna Debenham Sat, 25 Jul 2009 17:16:56 +0000 http://maban.co.uk/index.php/2009/07/22/natwest-online-password-rules/#comment-4742 Thanks Rachel, yeah, banks have a really weak attitude to browsers other than IE. Sorry about the hassle with adding your comment. I'm very ashamed. I built this site years ago before Chrome existed and before I really knew a lot about web design :p You'll be pleased to hear I'm redesigning it right now to fix things like that. Thanks Rachel, yeah, banks have a really weak attitude to browsers other than IE.

Sorry about the hassle with adding your comment. I’m very ashamed. I built this site years ago before Chrome existed and before I really knew a lot about web design :p
You’ll be pleased to hear I’m redesigning it right now to fix things like that.

]]> By: Rachel Dorman http://maban.co.uk/42#comment-4741 Rachel Dorman Sat, 25 Jul 2009 17:10:53 +0000 http://maban.co.uk/index.php/2009/07/22/natwest-online-password-rules/#comment-4741 Hmm. Do you know your 'Submit Comment' button isn't available viewing this page in Chrome? Had to copy/paste my comment over to IE... gah!! :) Hmm. Do you know your ‘Submit Comment’ button isn’t available viewing this page in Chrome? Had to copy/paste my comment over to IE… gah!! :)

]]> By: Rachel Dorman http://maban.co.uk/42#comment-4740 Rachel Dorman Sat, 25 Jul 2009 17:08:11 +0000 http://maban.co.uk/index.php/2009/07/22/natwest-online-password-rules/#comment-4740 On the subject of security within online banking: when I signed up with the Halifax's online banking service in 2004, I had several problems with my first log-in and ultimately had to call their helpdesk to find out what was going on. They soon figured out that the reason I couldn't log in was because I was using Firefox, and they instructed my to switch to IE. When I commented that I'd switched from IE to Firefox in the first place because I valued security, and asked whether the Halifax were planning on making the service available to people using more secure browsers, there was a long silence on the line followed by what I can only describe as a hostile attitude while we went through the log-in procedure in IE. On the subject of security within online banking: when I signed up with the Halifax’s online banking service in 2004, I had several problems with my first log-in and ultimately had to call their helpdesk to find out what was going on. They soon figured out that the reason I couldn’t log in was because I was using Firefox, and they instructed my to switch to IE. When I commented that I’d switched from IE to Firefox in the first place because I valued security, and asked whether the Halifax were planning on making the service available to people using more secure browsers, there was a long silence on the line followed by what I can only describe as a hostile attitude while we went through the log-in procedure in IE.

]]> By: Anna Debenham http://maban.co.uk/42#comment-4738 Anna Debenham Fri, 24 Jul 2009 20:50:47 +0000 http://maban.co.uk/index.php/2009/07/22/natwest-online-password-rules/#comment-4738 Yes, it's here http://www.natwest.com/cardsonline (specifically https://cardsonline-commercial.com/RBSG_Commercial/Login.do?promoCode=NatWest ) - it's a portal that lets you register your business credit card so you can pay your bills online. The main Natwest Online site will accept longer passwords, but when I tried to register mine at the bank, it wouldn't accept symbols. I'm not sure whether this is still the case. Yes, it’s here http://www.natwest.com/cardsonline (specifically https://cardsonline-commercial.com/RBSG_Commercial/Login.do?promoCode=NatWest ) – it’s a portal that lets you register your business credit card so you can pay your bills online.
The main Natwest Online site will accept longer passwords, but when I tried to register mine at the bank, it wouldn’t accept symbols. I’m not sure whether this is still the case.

]]> By: Georgia http://maban.co.uk/42#comment-4737 Georgia Fri, 24 Jul 2009 20:39:37 +0000 http://maban.co.uk/index.php/2009/07/22/natwest-online-password-rules/#comment-4737 Yes, mine is longer than 8 characters too. I cannot find this advice. Anna, can you post a link to it? Yes, mine is longer than 8 characters too. I cannot find this advice. Anna, can you post a link to it?

]]> By: Anna Debenham http://maban.co.uk/42#comment-4736 Anna Debenham Fri, 24 Jul 2009 20:00:25 +0000 http://maban.co.uk/index.php/2009/07/22/natwest-online-password-rules/#comment-4736 It's in the Business section of the website, where you pay credit card bills. It’s in the Business section of the website, where you pay credit card bills.

]]> By: Tom http://maban.co.uk/42#comment-4735 Tom Fri, 24 Jul 2009 19:56:43 +0000 http://maban.co.uk/index.php/2009/07/22/natwest-online-password-rules/#comment-4735 That's strange - I use Natwest Online Banking and my password is 9 letters long and it'll let me change it (although not without using my card reader) to a combination of 16 random letters without mentioning anything about not being case sensitive etc. Where are you seeing this? That’s strange – I use Natwest Online Banking and my password is 9 letters long and it’ll let me change it (although not without using my card reader) to a combination of 16 random letters without mentioning anything about not being case sensitive etc.
Where are you seeing this?

]]> By: Martin Bean http://maban.co.uk/42#comment-4731 Martin Bean Thu, 23 Jul 2009 12:04:48 +0000 http://maban.co.uk/index.php/2009/07/22/natwest-online-password-rules/#comment-4731 That truly is terrible. Their security department should be replaced. That truly is terrible. Their security department should be replaced.

]]> By: Gunny53 http://maban.co.uk/42#comment-4728 Gunny53 Wed, 22 Jul 2009 21:43:24 +0000 http://maban.co.uk/index.php/2009/07/22/natwest-online-password-rules/#comment-4728 Nationwide is a bit mad, you need a customer number which is 10 complete random digits, you need to answer 1 of 3 security questions you've set up and then get 3 digits of a 6 digit number. I think NatWest is as secure as it could be and easy to use, it is conviently simple and people still suffer to use it and to remember their details. The fact you need the PIN as well makes the password more secure anyway. Nationwide is a bit mad, you need a customer number which is 10 complete random digits, you need to answer 1 of 3 security questions you’ve set up and then get 3 digits of a 6 digit number. I think NatWest is as secure as it could be and easy to use, it is conviently simple and people still suffer to use it and to remember their details. The fact you need the PIN as well makes the password more secure anyway.

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